Frequent questions


Shipping throughout Greece is free


Shipments abroad have a fixed charge of € 10

duetto aeropelma Store

Everyday 09:00-16:00

Kifisou 15, 18233, Ag. I. Renti

Whenever shippings are made?

Parcels are sent daily

How can i pay?
  • Visa / Master Card
  • Credit Card Pay on delivery
  • Receipt and payment of your order at the duetto store
  • PayPal
  • Bank account
Can i return a product?

For purchases made remotely (eg via the Internet), you can return a product and we will pay the price if you notify us in writing by email or by phone by calling the Customer Service Department at +30 210 4918937 or by fax at +302104256137 within 14 calendar days of receipt of the product.

By exercising the withdrawal, you are obliged to return the product to us in its original excellent condition (as new) in which it was delivered to you.

In case you have paid with a card, we will refund the card immediately. We are not responsible for any credit delays.

The products you wish to return must be accompanied by the necessary documents and receipts. If the shipping costs of the return of the product exceed the cost of 5 €, they are not covered by THEMAGI SA and are charged to the customer.

Can i cancel my order ?

If the online order has been completed but the product has not been shipped yet you can call +302104918937 and one of our partners will cancel your order

You still have a question?

Contact us and let us know